Sheehy Lexus of Annapolis
Sales: (800) 615-5045 Service: (800) 820-0334 | Parts: (888) 30-LEXUS

Your Privacy Rights


Sheehy Lexus of Annapolis
Online Privacy Statement
Scope This statement applies to the website operated by Sheehy Lexus of Annapolis, a division of Sheehy Auto Stores.  Sheehy Lexus of Annapolis and Lexus, a division of Toyota Motor Sales, USA Inc., are nonaffiliated third parties.  This privacy statement applies only to the Sheehy Lexus of Annapolis website and not the Lexus Corporate website.

  • Read the complete Online Privacy Statement - Click here

Sheehy Lexus of Annapolis Learn More
Personal Information Sharing Practices - 2011
Scope During 2011, Sheehy Lexus of Annapolis shared personal information about our customers with specific third parties where the information was used for the recipient's own marketing.
Information Collected – Click here for more information

  • We collect personal information you choose to provide which may include your name, mailing address, e-mail address, and phone number together with certain demographic information from you in connection with surveys or from commercially available services.
  • Personally identifiable information generated by Dealer website forms will be used and tracked by Lexus Corporate.
  • Additionally, personally identifiable information will be shared with Lexus Corporate and may be used by Lexus for their own marketing purposes.
  • We collect and store "usage information" about how you use our Sites, such as the name of your Internet service provider, the browser and type of machine you are using, the IP address and the website that referred you to us and the pages you visit to help manage the Sites.
  • We and our advertising service providers use cookies and web beacons to manage the Sites, tailor our communications with you, and personalize your experience on the Sites.

Uses and Sharing
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  • We use personal information to provide you with services or information you request, such as new vehicle information alerts, promotions and mailed brochures.
  • Personally identifiable information generated by Dealer website forms will be used and tracked by Lexus Corporate.
  • Additionally, personally identifiable information will be shared with Lexus Corporate and may be used by Lexus for their own marketing purposes.
  • We also use personal information when you request to participate in promotional activities such as sweepstakes, contests, games, special events, blogs and chats.
  • We share personal information with our service providers and business partners to assist us in fulfilling your requests and providing features and services for the Sites.
  • We also share personal information with companies affiliated with Sheehy Lexus of Annapolis and our dealer advertising associations and distributors for their own use.
  • We, web publishers and other websites on which we advertise may target advertisements for products and services in which you might be interested based on your visits to both the Sites and other websites.

Your Choices and Access
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  • You have the right to have a copy of the personal information you provide.
  • You have the right to correct or update your personal information.
  • You may instruct Sheehy Lexus of Annapolis to remove you from our programs you have subscribed to by using the unsubscribe link provided in our e-mail programs or by contacting us.

Important Information

  • Children's Privacy. Sheehy Lexus of Annapolis does not seek information from children under the age of 13.
  • Phishing Scams. Sheehy Lexus of Annapolis will never ask you to update your personal information through e mail.
  • Acceptance. By using the Sites, you signify your acceptance of this Privacy Policy.


Sheehy Lexus of Annapolis Online Privacy Statement
Effective Date January 31, 2012.
Table of Contents

This privacy policy ("Privacy Policy") applies solely to information collected through the Sheehy Lexus of Annapolis family of websites, web pages, interactive features, applications, widgets, blogs and their respective contents and any other interactive content, including but not limited to content that links to the Sheehy Lexus of Annapolis family of websites, in addition to Twitter, Facebook or other social networking sites, and their respective contents, whether accessed via computer, mobile device or other technology (collectively, the "Sites"). The Sites are offered by Sheehy Lexus of Annapolis and its parent, subsidiary and affiliated companies, Site developers and other promotional partners (collectively, "Sheehy Lexus of Annapolis," or "we", "us", "our").

This Privacy Policy explains what information may be collected through the Sites, how such information may be used and/or shared with others, how we safeguard it and how you may access and control its use in connection with our marketing communications and activities. Please read this Privacy Policy carefully, because by using the Sites you are acknowledging that you understand and agree to the terms of this Privacy Policy. In addition, please review our Terms of Use,   which governs your use of the Sites and any content you submit to the Sites.
Your Acceptance of Our Privacy Statement
By using this Website, you signify your acceptance of this Privacy Statement. If you do not agree with the manner in which we handle data as described in this Statement, please do not use this site.


Changes to This Privacy Statement
We will post changes to this online statement and update the effective date when this statement is updated.

Last updated January 3, 2012

Information We Collect
Information You Provide to Us

You can visit the Sites to read and learn about our products, without telling us who you are and without revealing any personally identifiable information. However, to use certain features or to participate in any special programs, you may need to provide certain personal information.

The Sites may ask you to provide information that could reasonably be used to contact you or to identify you personally (such as your name, e-mail address, telephone number, or home address ("Personal Information"). For example, Sheehy Lexus of Annapolis may collect Personal Information when you register on the Sites, request information, submit comments or participate in sweepstakes, contests, games, special events, promotions, blogs and chats, and surveys ("Programs") or other feature of the Sites, or otherwise communicate or interact with us. The Sites may also ask you to provide other information about yourself, such as demographic information (gender, zip code, age, etc.) or certain information about your preferences and interests. If we combine demographic or other information we collect about you with Personal Information about you, we will treat the combined information as Personal Information. If you do not want your Personal Information collected, please do not submit it.

Blogs and Public Areas: Please remember that blogs are public areas on the Sites and chat rooms may be public areas on the Sites. Any information posted in these areas can be viewed by other visitors or Internet users. You should not upload or post Personal Information in these public areas. Sheehy Lexus of Annapolis is not responsible or liable in any way for the Personal Information posted to or transmitted through these public areas.

Friend to Friend: Some features on the Sites may permit you to submit information about other people. For example, if you wish to invite your friends to participate in a Program offered on the Sites or forward particular content from the Sites to your friends, you will be asked to submit your friends' e-mail addresses. Our use, sharing and protection of the other person's information will also be subject to the terms of the Program and this Privacy Policy.

Information We Collect Automatically

Whenever you visit or interact with the Sites, Sheehy Lexus of Annapolis, as well as any third-party publishers or websites and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Sites are accessed and used ("Usage Information"). Usage Information may include, in part, browser type, operating system, the page served, the time, and the preceding page views. This statistical data provides us with information about the use of the Sites, such as how many visitors visit a specific page on the Sites, how long they stay on that page, and which hyperlinks, if any, they "click" on. This information helps us keep our website fresh and interesting to our visitors and tailor content to a visitor's interests. Usage Information is generally non-identifying, but if Sheehy Lexus of Annapolis associates it with you as a specific and identifiable person, Sheehy Lexus of Annapolis treats it as Personal Information.

Sheehy Lexus of Annapolis also automatically collects your IP address or other unique identifier ("Device Identifier") for the computer, mobile device, technology or other device (collectively, "Device") you use to access the Sites. A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier.

The tracking technologies used on the Sites to collect Usage Information, including Device Identifiers, may include, without limitation:

Cookies: Cookies are data files placed on a Device when it is used to visit the Sites. Sheehy Lexus of Annapolis, or our third-party advertising service providers, may place cookies or similar files on your Device for security purposes, to tailor our communications with you, facilitate site navigation and to personalize your experience while visiting our Sites. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our Sites and pages visited. Cookies and other tracking technologies allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Sites; and determine the correlation between Lexus purchasers and the sites they visit. If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that some features and services on our Sites may not work properly because we may not be able to recognize and associate you with your Lexus account(s). In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.

Pixel tags: A pixel tag is a transparent graphic image, sometimes called a web beacon, clear GIFs or tracking beacon, placed on a web page or in an e-mail, which indicates that a page or e-mail has been viewed. In addition, a pixel tag may tell your browser to get content from another server. In order to ensure the safekeeping of your information, network advertising companies and publishers are not permitted to directly collect Personal Information on our Sites.

How We Use the Information We Collect
Sheehy Lexus of Annapolis uses the information we collect about and from you for a variety of business purposes, including for example, to: respond to your questions and requests such as requests for product information, new vehicle information alerts, and brochures; advise you of important safety-related information; enable you to participate in promotional activities, or other Programs; provide you with access to certain services, areas and features of the Sites; verify your identity; communicate with you about your account and activities on the Sites and, in our discretion, changes to any Lexus policy; tailor content, advertisements, and offers we serve you; improve the Sites; process applications and transactions; for internal business purposes; and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent.

Sharing of Information
Except as provided in this Privacy Policy, we will not provide any of your Personal Information to any third parties without your specific consent. We may share non-Personal Information, such as aggregate user statistics, demographic information, and Usage Information with third parties. We may also share your information as disclosed at the time you provide your information, as set forth in this Privacy Policy and in the following circumstances:

Third Parties Providing Services On Our Behalf: In order to carry out your requests, to make various features, services and materials available to you through the Sites, and to respond to your inquiries, we may share your Personal Information, or Usage Information with third parties that perform functions on our behalf (or on behalf of our partners), such as companies or individuals that: host or operate our Sites; analyze data; provide customer service; sponsors or other third parties that participate in or administer our Programs or provide marketing assistance.  Personally identifiable information generated by Dealer website forms will be used and tracked by Lexus Corporate. Additionally, personally identifiable information will be shared with Lexus Corporate and may be used by Lexus for their own marketing purposes.

Program Partners: If you choose to participate in a Program, your Personal Information may also be shared with our Program Partners and may be used by our Program Partners if you indicate your interest in receiving communications directly from that company. If you elect to receive communications from our business partner, your information will be used by that company in accordance with its policies, and this Privacy Policy will not apply to that company's use of your information. Sometimes the rules, terms and conditions or disclaimers that apply to a particular Program include information on how we may use the Personal Information that you provide to us through your participation in the Program. If there is a conflict between the rules, terms and conditions that apply to a particular Program and this Policy, those applying to the particular Program will govern. Please review all of the information about a Program before you provide us with any Personal Information.

Your Agreement To Have Your Personal Information Shared: While on our Sites, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your information with a third party. If you agree to have your Personal Information shared, your Personal Information will be disclosed to the third party and the Personal Information you disclose will be subject to the privacy policy and business practices of that third party.

Business Transfers: Your Personal Information may also be used by us or shared with our subsidiaries, affiliates and other entities in the family of companies controlled by or under common control with Toyota Motor Sales, U.S.A., Inc. for internal reasons, primarily for business and operational purposes. We may also share your information with our dealer advertising associations and distributors for their own use. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets, or assets related to the Sites, Personal Information, Usage Information, and any other information that we have collected about the users of the Sites may be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Legal Disclosure: Sheehy Lexus of Annapolis may transfer and disclose information, including your Personal Information, Usage Information and Device Identifier, (including IP address), to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms of Use (Please have “Terms of Use” link to our “terms of use” page on our website) or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of the Sites, Lexus, third parties, visitors to our Sites or the public, as determined by us in our sole discretion.

Surveys: We may ask you to provide certain demographic information (such as your gender and zip code) when we conduct surveys on the Sites. We may use the information that you submit, including your responses to the survey questions, for the purposes identified to you prior to your participation in the survey. In some cases, we may publish the results of the survey, but will do so only as aggregate information and you will not be individually identified. As we may be conducting certain surveys with our business partners or other third parties, we may also share the anonymized results of those surveys with those third parties, but we will not share Personal Information.

Lexus Enform Safety Connect: If you have a Lexus Enform Safety Connect Subscription Agreement, we collect Personal Information necessary to meet your requests and may use your Personal Information to facilitate your usage of the Lexus Enform Safety Connect Service to which you subscribe. We may share your information with our business partners to assist us in fulfilling your requests.

Information We Receive From Third Parties
Sheehy Lexus of Annapolis may receive information about you from third parties. For example, if you are on another website and you opt-in to receive information from Sheehy Lexus of Annapolis, that website will forward to us your e-mail address and other information about you so that we may contact you as requested. You may also choose to participate in a third-party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third-party website) through which you allow us to collect (or the third party to share) information about you, including Personal Information. In addition, we may receive information about you if other users of a third party web site give us access to their profiles and you are one of their "connections" or information about you is otherwise accessible through your "connections" web page, profile page, or similar page on a social networking or other third-party website or interactive service.

We may also supplement the information we collect about you through the Sites with outside records from third parties in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the information we receive from these third parties with information we collect through the Sites. In those cases, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.

Your Choices and Access to Your Information
The Sites give you choices. If you choose to receive e-mails from us about products and other information, we strive to keep your Personal Information updated and accurate.

If you provided Lexus with Personal Information through the Owners section of, you may review and update that information by clicking on the Owners link on the homepage of, registering or logging in and then clicking on "Update Profile."

If you are an Owner who subscribes to the Lexus owner e-mail list, you can access the Preferences page and change your user profile or unsubscribe from the Lexus e-mail list here. For users who are not currently registered on our owner site, please call Customer Satisfaction at 1-800-25-LEXUS to opt out from receiving e-mail communications from Lexus. If you receive an e-mail, you may opt-out anytime by following the opt out instructions provided in the e-mail you receive.

If you are participating in a Program, you may be able to access and update the information you provided as part of your participation in the Program. Please see the section of the Sites concerning the specific Program to determine if you are able to access your information and how to do so.

In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Sites. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

Advertising/Behavioral Targeting; How to Opt-Out
Sheehy Lexus of Annapolis licenses technology to serve advertisements on its own Sites and within its content as that content is served across the Internet. In addition, Sheehy Lexus of Annapolis may use third-party ad networks, publishers and other entities to serve advertisements and third-party analytics vendors to evaluate and provide us with information about the use of the Sites and viewing of our content. We do not share Personal Information with these third parties, but ad network providers, data providers, publishers and other media related companies, and/or analytics service providers may set and access their own cookies, pixel tags and similar technologies on your Device and they may otherwise collect or have access to information about you, including Usage Information. We and they may target advertisements for products and services in which you might be interested based on your visits to both the Sites and other websites. We and they may use a variety of companies to serve advertisements.

If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information. To do so please visit the NAI Opt-Out Page. Please note that even if you choose to remove your information (opt-out), you will still see advertisements while you're browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.

Children's Privacy
The Sites are not intended for children under the age of 13. Sheehy Lexus of Annapolis does not knowingly collect Personal Information from children that young. If you are under the age of 13, please do not submit your e-mail address or any other Personal Information to us through the Sites.

Security of Your Information
We use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Sites and provide us with your information at your own risk.

Beware of Phishing Scams: There have been noticeable increases in the number of suspicious e-mails claiming that the e-mail recipient has won a Lexus lottery or other promotion. Sometimes the e-mail claims that the recipient has won a new Lexus IS. In order to claim the prize, the e-mail asks that Personal Information be sent to a Hotmail™ or Yahoo™ e-mail address. Samples of these hoax e-mails can be found at this website.

This type of e-mail solicitation is known commonly as a "phishing" scam, with the primary objective being to obtain one's personal information. This information can then be utilized to steal a person's identity. For example, a "Lexus Lottery" phishing scam is often sent from Chinese (.cn), German (.de) or British ( addresses, but can originate from anywhere and look very official even to the most savvy of Internet users. Sheehy Lexus of Annapolis will never ask you to send passwords, login names, Social Security numbers, or other personal information through e-mail or U.S. mail, fax or text message. If you receive an e-mail or letter by U.S. mail, fax or text message from Sheehy Lexus of Annapolis asking you to update your credit card information, do not respond: this is a phishing scam. Recipients of suspicious e-mail like this should delete the message from their inbox and, if possible, update their e-mail filter settings to block e-mails from the e-mail address being used. The Federal Trade Commission and the Antiphishing Workgroup are also good sources of information about these types of security threats and how they may be reported to the authorities.

Link to Other Websites
The Sites include links to other websites, such as the website for Lexus Financial Services. These websites are not under our control, even though they may use the Lexus name or logo on their site through an agreement with us. Such other websites do not necessarily follow our Privacy Policy, and may place their own cookies on your Device. This practice is standard on the web, and we do not control cookies or web beacons that may be placed on your Device by third parties whose advertising or links appear on our Sites. These websites may have their own privacy and information security policy and terms and conditions. Visitors should consult the other websites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties. To reach the privacy policy for Lexus Financial Services, please click here.

Consent to Processing and Transfer of Information
The Sites are operated in the United States. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Sites, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.

Please note, we may change information on the Sites and/or this Privacy Policy, at any time without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy on the Sites. However, Sheehy Lexus of Annapolis will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.

How to Contact Us
To contact us with a question, call us at 1-877-407-8362 or mail your inquiry to:

Sheehy Lexus of Annapolis
121 Ferguson Road
Annapolis, MD 21409

You may also obtain an update on our information practices by sending a request to:

Customer Relations
Sheehy Lexus of Annapolis
121 Ferguson Road
Annapolis, MD 21409

Personal Information Practices for 2011 (Effective as of January 31, 2012)
During 2011, we shared the following types of personal information about our customers with SiriusXM Satellite Radio, Lexus Hotel Partners, Lexus Financial Services and Lexus Financial Savings Bank where the information was used for the recipient's own marketing:

E-mail address
Telephone number
Model vehicle purchased or leased
SiriusXM Radio is located at:

SiriusXM Radio
1221 Avenue of the Americas
New York, NY 10020
Lexus Financial Services is located at:

Lexus Financial Services – Mailstop EF10
19001 S. Western Ave.
Torrance, CA 90501
Lexus Financial Savings Bank is located at:

Lexus Financial Savings Bank
2485 Village View Drive, Suite 200
Henderson, Nevada 89074
Please click on the links below to download, view and print a list of Lexus hotel partners.
Lexus hotel partners.pdf
Download Adobe Acrobat®
You may also obtain this information by sending a request to:
P.O. Box 2991 – Mail Drop L201
Torrance, CA 90509-2991


Your privacy is very important to us. Please contact
to obtain information about our privacy policy.